Discover our PLANS for job seekers and elevate Your EPCM Career today. Learn More

FAQ Section

Answers to Common Questions

If you can’t find the answer to your question on this page, please Contact our customer services support team and we’ll do our our best to assist you.

General

What is Desktracer?

Desktracer is a career development platform designed exclusively for EPCM (Engineering, Procurement, and Construction Management) professionals.

For Candidates

How long does it take to create a digital resume?

Creating a basic digital resume on the desktracer platform takes approximately 10-20 minutes, depending on the complexity and amount of information you add. We suggest spending a fair amount of time providing as much concise information as possible. You only have to spend this extended time on the initial resume creation, after that, updates and shares can take a couple of seconds.

Premium Features (if applicable)

What additional features are available with a premium account?

Premium accounts include all the features of a Gold account, with the added benefits of advanced customisation options, permission settings, share functionality, and priority customer support.

For Employers / Recruiters

How does Desktracer streamline the recruitment process?

Desktracer eliminates inefficiencies in candidate sorting and vetting, allowing for easy review and sharing of standardised profiles of qualified professionals.

Features & Customisation

Can I customise my digital resume design and layout?

While customisation options are limited, we’ve carefully designed our digital resume template to meet the preferences of hiring professionals. The layout is optimised to present your information clearly and effectively, ensuring it’s both easy to read and not overwhelming.

Many hiring professionals can unfairly judge a candidate’s CV based purely on its appearance, even if the content itself is strong. Personal preferences regarding design, layout, and colour schemes can influence their decision, causing a resume to be overlooked. Our template has been specially curated to avoid this scenario, providing a clean, professional design that appeals to a broad range of hiring managers, ensuring your qualifications shine without being judged on visual preferences alone.

Security

Is my information secure on Desktracer?

Yes, Desktracer prioritises the safety and security of your data, using advanced encryption and privacy measures.

Sharing and Access (Candidates)

How can I share my digital resume?

You can share your resume via a unique URL link, email, or social media.

Technical & Support

What browsers or devices can I use to create and view my digital resume?

You can use most modern browsers, including Chrome, Firefox, Safari, and Edge, on both desktop and larger mobile devices. For the best experience, we recommend using a desktop, laptop, or tablet due to the amount of information required. Mobile devices can be somewhat cumbersome at the moment, but our development team is actively working on improvements to ensure a seamless mobile experience in the future.